The Western Reserve Group
Heather Griffith is an accomplished technology leader with extensive experience in IT management and digital transformation. Currently serving as IT Manager for Data Management at Western Reserve Group since October 2025, Griffith previously held various leadership roles at FirstEnergy from 2002 to 2025, including Director of Innovation & Digital Transformation, Manager of Business Intelligence & Integration, Solution Architect, and Systems Analyst. With a proven track record in scaling agile delivery teams, implementing data architectures, and driving innovation, Griffith has successfully managed large technology teams, resulting in significant operational efficiencies, including a $7M savings in underground cable maintenance. Educational credentials include a Master of Business Administration with a focus on Logistics, Materials, and Supply Chain Management from The University of Akron and a Bachelor's degree in Computer Systems Analysis from Miami University.
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