The William George Agency for Children's Services, Inc.
Kathleen Kelly has extensive experience in customer service and management, currently serving as an Awake Overnight Counselor and Cottage Manager at The William George Agency for Children's Services, Inc. since January 2020. Previously, Kathleen worked at Tompkins Trust Company as a Teller, where responsibilities included opening new accounts and processing transactions. A significant tenure at DICK'S Sporting Goods from July 2011 to April 2019 involved various roles, including Customer Service Specialist and Apparel Sales Lead, focusing on customer service excellence and team training. Additional experience includes positions at Elmira Savings Bank and The Yankee Candle Company, Inc. Kathleen holds an Associate's degree in Sport Management from Tompkins Cortland Community College.
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The William George Agency for Children's Services, Inc.
Mission We are committed to providing a safe and caring residential environment supported by proven, therapeutic, clinical and medical care for at-risk youth. Vision Recognized as among the best in offering innovation, highly regarded programs to serve high need, specialized populations who have historically been underserved. Values To care first about young people while helping them develop the attitudes, social skills, and self-direction enabling them to become contributing members of the community. To respect, empower, and partner with families to support their efforts in successful reunification and family preservation.