Matthew DiPalermo

Matthew DiPalermo has a diverse work experience that spans across various industries. Matthew started their career as a Taekwondo Instructor at Ultimate Champions Taekwondo, where they taught and trained clients of all ages and skill levels, including athletes aspiring to compete in the Olympics. Matthew worked in this role from March 2009 to May 2013.

Following their time at Ultimate Champions Taekwondo, Matthew joined GEICO as a Customer Service Representative in March 2011. In this role, they maintained detailed records of customer interactions and consistently provided high-quality service. Matthew made regular recommendations to improve service and received a rating of over 90% for the quality of their calls. Matthew remained with GEICO until August 2020.

In February 2022, Matthew joined Franklin National as a Freight Broker. This role involved coordinating transportation services, managing relationships with clients, and ensuring smooth logistics operations. Matthew'stenure at Franklin National lasted until September 2022.

Most recently, Matthew joined TheGuarantors in March 2022 as a Customer Success Specialist. In this role, they forged relationships with leasing offices, brokers, and renters, increasing revenue and ensuring customer satisfaction. Matthew educated renters about various product offerings and guided them through the leasing process. Matthew also managed payment transactions, contract closures, and escalated customer complaints for timely resolutions.

Overall, Matthew DiPalermo's work experience includes roles in customer service, teaching and coaching, and logistics coordination.

Matthew DiPalermo received a Bachelor's degree in Business Administration and Management, General from Farmingdale State College. The start and end years of their education are not specified.