Rebeka A.

BPO Operations Manager at TheGuarantors

Rebeka A. is a professional with a Bachelor of Arts degree in Theatre/Theater from The City College of New York. Rebeka has a strong background in operations management and customer service roles, with experience in implementing process improvements, managing teams, and overseeing customer support functions. Rebeka's career has spanned across various industries, including technology, education, and retail, where Rebeka has excelled in roles such as Manager, Project Manager, and Director. Their skills in training, mentoring, and streamlining processes have made their a valuable asset in optimizing operational efficiency and delivering exceptional customer experiences.

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Timeline

  • BPO Operations Manager

    January 1, 2024 - present

  • Customer Success Manager

    January, 2023