Nicholas Armitt is a seasoned professional with extensive experience in training and business development. Currently serving as a Senior Trainer at NBS since February 2018, Nicholas leads internal and external training initiatives, focusing on high-quality service delivery and strategic planning for learning development. Prior to this role, Nicholas held various positions at Virgin Media Business from June 2004 to December 2017, including Business Enablement Specialist and Sales Support Account Manager, where responsibilities included supporting account managers and enhancing customer retention and growth for Tier 1 clients. Nicholas also has a background in customer service and sales from previous roles at ntl and Cable & Wireless Communications, as well as early experience in business development at Monarch Textiles. Nicholas's career reflects a strong commitment to customer satisfaction and effective communication.