Alzaki Ahmed

Alzaki Ahmed has a robust background in customer service and aftersales support, currently serving as an Aftersales Agent at THE One Total Home Experience since September 2019. Prior experience includes roles at Air Arabia from August 2017 to September 2019, where Alzaki held multiple positions, including Call Agent, Customer Service Specialist, and Customer Service Representative. Earlier experience includes serving as a Call Center Representative for the Roads and Transport Authority from June 2016 to July 2017, managing customer interactions related to journey planning, complaints, and vehicle licensing services. Alzaki holds a diploma in Airframe Mechanics and Aircraft Maintenance Technology from Royal Jordanian Air Academy, completed in 2015.