Cathryn Silvius (Cathy)

Cathryn "Cathy" Silvius is a seasoned technical support professional with over two decades of experience in the technology and software industries. Currently serving as a Support Technician for the QuicDoc Enterprise at DocuTrac, Inc., since November 2012, Cathy specializes in providing support for comprehensive record-keeping software designed for mental health professionals. Prior experience includes roles as a Quality Assurance Analyst at Agilysys, where Cathy was a subject matter expert in accounting applications, and as a Quality Assurance Engineer and Product Manager at The Library Corporation, managing software testing and product development for library systems. Early career experience includes technical roles at Valley Computer Service, focusing on computer repair and installation services. Cathy holds an Associate’s degree in Applied Sciences - Electronics from Laurel Ridge Community College.