Ccsm Brad Shawhan

Sr Director, Customer Experience Strategy & Operations at Therapy Brands

Brad Shawhan is currently the Director of Professional Services - SMB at Therapy Brands, where Brad designed and executed customer implementation strategies. Prior to this role, Brad worked at FireMon as a Customer Experience Manager and Implementation Project Manager, where Brad managed global projects, implemented best practices, and reduced project costs. Additionally, Brad co-founded and led governance for Affinity Networks at Cantel Medical, focusing on Diversity, Inclusion, Community, and Equity initiatives. Brad also has experience in IT and project management from their roles at companies such as Medivators, Entrust Datacard, and Netrix IT. With a Master of Science in Management and a BA in Psychology, Brad brings a diverse skill set and leadership experience from their time in the Army National Guard and the United States Marine Corps.

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