Charlotte Dessertenne

Charlotte Dessertenne is an experienced Operational Systems Manager at Thermal Energy International Inc since January 2018, where responsibilities include Salesforce administration and platform redesign. Previously, as a Consultant at TNP Consultants from June 2016 to August 2017, Charlotte developed innovative marketing strategies for CACI amidst a competitive market. Earlier roles at CGI Business Consulting included Customer Relationship Manager for ENGIE's Marketing department, where Charlotte enhanced sales conversion and customer experience, and Energy & Utilities Consultant, focusing on sustainable development and CSR initiatives. Prior experience also includes business development at Biocoop Les 7 Epis and the implementation of disability policy at Chanel. Charlotte holds a Master’s degree in Business Management from Grenoble Ecole de Management, along with certifications in business ethics and handi-management.