Samuel Gichuhi is an experienced customer service and technology professional with a demonstrated history of leadership and AI implementation within the customer support sector. Currently serving as the Customer Service Manager at THE/STUDIO since November 2025, Samuel effectively manages daily operations and team development. Previously, as Customer Support Team Lead at Art Storefronts, Samuel spearheaded the integration of AI technologies, including the launch of an AI chatbot. Additional roles include Chief Technology Officer at Navitivus Energy, Technical Support Specialist at ClickFunnels, and various technical positions at iLanga Systems Ltd and Digital Onpoint Systems. Samuel holds a Bachelor of Science degree in Applied Computer Science from Daystar University and a Kenya Certificate of Secondary Education from Nyeri High School.
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