BL

Brandon Landin

Director Of Global Customer Success And Support at Theta Lake

Brandon Landin has more than 10 years of experience in customer success and technical support roles. Brandon began their career in 2010 as a Level 2 Technical Support Engineer and Market Development Representative at LifeSize Communications. In 2013, they moved to Telogis as a Technical Support Representative, Level 2 - Premier Support. In 2014, they joined Lifesize, a division of Logitech, as a Worldwide Senior Support Engineer, providing global technical support to customers and managing SFDC backlog, incoming triaged, and engineering tickets daily. Brandon then moved to Zoom Video Communications in 2015 as a Customer Success Manager. In 2016, they joined Lifesize as a Sales Engineer and Customer Success Advocate. In 2020, they joined Theta Lake as a Global Manager of Customer Success and US Team Lead of Field Technical Services, later becoming a Senior Field Technical Services Engineer.

Brandon Landin attended The University of Texas at Austin from 2001 to 2003, where they earned a Bachelor of Arts (B.A.) in Anthropology. Prior to that, they attended Texas A&M International University from 1999 to 2001.

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Previous companies

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Timeline

  • Director Of Global Customer Success And Support

    September 1, 2023 - present

  • Global Manager of Customer Success

    June, 2022

  • US Team Lead of Field Technical Services

    December, 2021

  • Senior Field Technical Services Engineer

    December, 2020

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