Sandra Mason

Sandra Mason is an experienced customer service and experience professional with a career spanning over two decades. Currently serving as Customer Experience Manager at Think Hire since November 2022, Sandra also held roles as Customer Experience Manager and Customer Experience Specialist within the same organization. Previous experience includes positions as Recruitment Consultant at Morson Talent, Customer Service Manager at Direct Flooring and Beds, and Customer Care Team Leader at Bensons for Beds. Earlier career highlights include roles as Team Leader at Vodafone, Customer Experience Leader at Sky, and Team Manager at Capita Customer Management, where Sandra focused on coaching teams to provide exceptional customer service. Sandra began their career at O2 (Telefónica UK) as a Customer Service Manager. Educationally, Sandra attended Bury College, earning degrees in Business Studies and Office Administration between 1982 and 1985.