JL

Julie Lawson

Director of Client Experience at ThinkLP

Julie Lawson has extensive work experience in various roles and industries. Julie is currently employed at ThinkLP, where they hold the position of Director of Client Experience since July 2022. Prior to this role, they served as a Global Account Director and a Global Account Executive at the same company. Julie joined ThinkLP in June 2018 as a Customer Success Manager.

Before joining ThinkLP, Julie worked at Sally Beauty as a Senior Loss Prevention Manager - Systems & Transactions from November 2007 to June 2018. Additionally, they had previous experience at KimLynn Holdings, where they held the positions of Customer Relations Director at Luxe Designs and Client Relations Director at AmeriMed Consulting from December 2006 to September 2007.

Julie's earliest work experience can be traced back to AmeriMed Consulting, where they were a Survey Coordinator from December 2003 to January 2005.

Julie Lawson has a strong educational background in business and management. Julie obtained a Master of Business Administration (MBA) degree with a perfect GPA of 4.0 from West Texas A&M University, where they studied Business, Management, Marketing, and Related Support Services from 2016 to 2018. Prior to that, they completed their Bachelor of Arts (BA) degree in Interdisciplinary Studies from The University of Texas at Dallas between 2007 and 2009.

In addition to their academic achievements, Julie has also acquired a number of certifications. Julie is a Salesforce Certified Administrator (SCA), having obtained the certification in September 2020. Julie is also a ThinkLP Certified Administrator, having received the certification in February 2015. Julie has participated in various Salesforce Trailhead programs and acquired multiple badges in areas such as Accounts & Contacts, CRM Basics, Chatter Basics, Data Management, Data Modeling, Data Security, Lightning Data Management, Mobile Basics, Public Speaking Skills, Reports & Dashboards, Salesforce User Tour, Salesforce1 Mobile Basics, UI Customization, and User Management. The specific months and years of obtaining these badges are not provided.

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Timeline

  • Director of Client Experience

    July, 2022 - present

  • Global Account Director

    July, 2021

  • Global Account Executive

    September, 2019

  • Customer Success Manager

    July, 2018