Jessica Tosh

Jessica Tosh is an experienced professional in customer care and team leadership, currently serving as Supervisor of the Care Team at Thirty Madison since November 2020. In this role, Jessica manages a multi-branded care specialist team for Cove and Picnic, focusing on performance improvement, internal career development, and collaboration with various departments to enhance the customer experience. Previous roles include Care Coach and Customer Care Specialist, where Jessica developed coaching strategies and handled complex patient inquiries. Prior experience at Compass Experience Labs and Home Care Assistance of Columbus further contributes to a strong background in customer operations and caregiving. Jessica is pursuing ongoing education at The Ohio State University, building on foundational education from Cosumnes Oaks High School.