Mike Finnell

Director Of Technical Support Services at Thomas Jefferson University

Mike Finnell has a diverse work experience, starting in 2003 as a Senior Technician at ReppertFactor, LLC where they managed the help desk and assisted with training new employees. From 2012 to 2016, they worked at The Restaurant School at Walnut Hill College as an IT Systems Manager, overseeing various campus systems. Since 2016, Mike has been the Director of Technical Support Services at Thomas Jefferson University, leading a team that provides technology support to the university's East Falls campus and also handling maintenance and modernization efforts in instructional spaces.

Mike Finnell earned a Bachelor's Degree in Information Science & Technology from Temple University in the years 2000 to 2004. Additionally, they have obtained various certifications, including CompTIA Advanced Security Practitioner (CASP), ITIL Foundation Certificate in IT Service Management, Cisco Certified Network Associate (CCNA), CompTIA CySA+, CompTIA Security+, Essentials of Project Management from Villanova University, Jamf Certified Associate, CompTIA Linux+, CompTIA Server+, CompTIA Network+, CompTIA A+, AV Associate from Extron, and Control Specialist from Extron.

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