Matt Shafer

Matt Shafer currently serves as Operations Improvement Director at Thomas Miller, a position held since October 2019. Previously, Matt worked at AXIS Capital as a Sr Project/Programme Manager, and at MS Amlin focusing on the P&C UK Transformation Programme. Prior roles include Head of Programme Management at Berkley One, Global Head of Operational Excellence at Willis Re, and Global Business Solutions Manager at AIG. Matt's extensive experience encompasses operational improvement, program governance, and strategic alignment in various sectors, including insurance and finance. Educational credentials include an MBA in Finance and Global Business from NYU Stern School of Business and a BS in Chemical Engineering from Tufts University.