Thomson Reuters
Pranay Kundarapu is a seasoned professional in customer success and technical analysis, currently serving as a Gainsight Administrator in GTM Product Management at Thomson Reuters since January 2025. Prior experience includes a Technical Analyst-L2 role at Gainsight from September 2021 to December 2024, where Pranay optimized customer success processes and managed Gainsight functionalities to enhance customer engagement and reporting. Earlier roles include a Technical Analyst L1 position focused on resolving software queries, and an Associate Services Engineer role at Sak Informatics. Pranay also gained leadership experience as a Project Head at The Singareni Collieries Company Ltd while pursuing a B.Tech in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University Hyderabad, complemented by a High School Diploma from Singareni Collieries Polytechnic College.
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