Tom I.

Tom I. currently serves as the Manager of Digital Operations at Thomson Reuters, focusing on managing online stores, product catalogs, promotions, and platform stability through synthetic monitoring since March 2022. Prior to this role, Tom I. was with Softchoice for nearly 14 years, starting as a Customer Master Analyst and advancing to positions including Manager of Customer Master Data, where oversight of a team of 8 Master Data Associates was key. Responsibilities encompassed data management in Salesforce and SAP S/4HANA systems, facilitating business transformation initiatives, and managing customer credit activities. Tom I. began professional career at First Equity Financial as a Mortgage Specialist and worked at RBC as a Software Compliance Analyst. Educationally, Tom I. holds an Ontario College Advanced Diploma in Business Administration & Operations Management from Centennial College.