Scott Greenwell

Helpdesk & Guest Services Manager at Thorntons LLC

Scott Greenwell has a strong background in technical support and management roles, with experience in overseeing helpdesk teams, managing guest services, and handling call center metrics. Scott has successfully supervised and coached call center representatives, provided technical support for various services, and diagnosed/resolved computer-related issues. Scott holds an Associate of Science in Computer Network Administration from Louisville Tech and a Call Center Management Certification from McKendree University.

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Timeline

  • Helpdesk & Guest Services Manager

    September, 2014 - present

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