Matt Rohan is an experienced IT customer service delivery leader currently serving as Cloud Operations Manager at Thoughtworks. Previously, Matt held key roles including Service Desk Manager at UnitingCare Queensland, Operations Lead at TechnologyOne, and Service Delivery Manager at XAPT Corporation. With a strong focus on leadership, customer engagement, and relationship management, Matt has successfully built customer-centric cultures and driven service improvements across various organizations in both the public and private sectors. Matt thrives on mentoring teams and enhancing customer satisfaction to facilitate sales growth and business opportunities.
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