Stefania Mercolini

Stefania Mercolini has a diverse work experience spanning multiple industries. Most recently, they have been working at Thrive Health since 2021, starting as a Customer Support Operations Associate before being promoted to the role of Customer Support Operations Lead. Currently, they hold the position of Manager, Customer Support - Commercial Operations at Thrive Health.

Prior to their time at Thrive Health, Stefania worked at BC Liquor Distribution Branch from 2019 to 2021. Here, they held the role of Customer Experience Analyst in Wholesale Operations and later worked as a Disability Claims Management Assistant in Occupational Health & Safety.

In 2019, Stefania also gained experience as an Executive Assistant & Bookkeeper at Expedia Cruise Ship Centers.

Before this, they worked at Sands & Associates Trustees from 2017 to 2019, where they held the positions of Insolvency Administrator and Bankruptcy Court Analyst.

Stefania's work experience also includes a period of self-employment as a Teacher & Tutor from 2012 to 2017.

Stefania Mercolini completed their Bachelor's degree in Economics & Business Management from the University of Rome Tor Vergata between 2012 and 2016. Stefania then pursued Business Analysis Fundamentals at UBC Sauder School of Business starting in 2022. Stefania also holds a High School Diploma in Scientific Culture & Humanistic Traditions from Liceo Scientifico. In addition to their academic achievements, they obtained a certification in Fundamentals of Income Tax from H&R Block in December 2018.