Thrive Partners - putting expert coaching within reach
Minna Vaisanen is a seasoned professional in customer success and revenue management with extensive experience across various industries, particularly in hospitality and software as a service (SaaS). Currently serving as Head of Revenue at Thrive Partners since June 2023, Minna oversees new business acquisition and customer success initiatives to ensure a seamless customer journey. Previous roles include Head of Customer Success at Growth Engineering Ltd, Vice President of Customer Success at Pace Revenue Management, and Director of Revenue Management Strategy at Marriott International, reflecting a strong background in driving revenue growth and customer engagement. In addition to current advisory roles with Women in Customer Success and Catalyst Software, Minna holds an MBA from the Glion Institute of Higher Education and a BA in Tourism Management from Edinburgh Napier University.
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Thrive Partners - putting expert coaching within reach
We want to open up the benefits of coaching to those who most deserve it: the people at the heart of a business, not just those at the top. We believe that coaching should no longer be the preserve of the job titles starting with a capital C. Seismic changes in the way we do business mean there is more pressure than ever on the mid-level powerhouse of today’s companies, but the training and development they receive, does not always reflect this. Our technologically enabled, pragmatic approach to coaching means we can reach these vital, but often overlooked, employees to offer immediate support when, where and however they need it. Our Insight service will give you a real-time update on the experience of your middle-tier – what is blocking them, what is enabling them, and what they need from your company in terms of training and communications. We believe that when people thrive, so do businesses.