Brian Fiedler

Brian Fiedler has over two decades of experience in customer service and business management. Currently serving as a New Business Case Manager at Thrivent Financial since October 2002, Brian is responsible for building relationships with vendors and Financial Representatives, handling escalated cases, and ensuring accurate application status reports for New York and the Upper East coast. Previously, Brian worked as a Service Representative, researching and managing complex payment processes, and also served as a Sales Associate at Bergstrom Automotive, where customer service and marketing were emphasized. Brian started the career journey at The Schwan Food Company as a Merchandiser. Brian holds a degree in Business Administration with an emphasis in Marketing from St. Norbert College and attended Fox Valley Technical College.