Tiffany Gibbons

Customer Success Manager at ThumbStopper

Tiffany Gibbons has three years of professional work experience. In 2022, they began working as a Customer Success Manager and Business Development Representative for ThumbStopper\u00ae. In 2021, they joined SelectQuote Insurance Services as a Pharmacy Customer Care Representative, where they answered patients' questions/concerns regarding their medications and referred to a pharmacist when needed. Tiffany also made outbound calls to physician offices to obtain prescription clarifications, refill authorizations, prior authorizations, and medication profiles. In 2020, they started working for Advanced Rx as a Pharmacy Reimbursement Coordinator/Team Lead, where they used empowerment and trust strategies to develop and motivate team members, communicated expectations, assignments, and responsibilities to various team members, and assessed the work performance of employees and identified areas that need improvement.

Tiffany Gibbons is currently enrolled at Hillsborough Community College, where they are pursuing an Associate of Arts in Marketing. Prior to this, they obtained their High School Diploma from Tampa Bay Tech High School in 2008, where they studied Business Administration. Additionally, they have obtained two certifications from LinkedIn: Nano Tips for Communicating with Confidence with Selena Rezvani in July 2022 and Building Self-Confidence in July 2021.

Links

Timeline

  • Customer Success Manager

    December, 2022 - present

  • Business Development Representative

    July, 2022

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