Kim Dacaymat is a seasoned quality assurance professional with extensive experience at Thumbtack since March 2019. Currently serving as a Sr. QA Analyst, Kim excels in delivering ad-hoc analysis and enhancing workflow efficiency. Previous roles include QA Analyst, where Kim conducted quality audits and recommended improvements based on operational needs, as well as Sr. Product Support Specialist, providing exceptional service to high-value users. Earlier experience includes positions at Concentrix as a Sr. Customer Advisor and Customer Advisor, specializing in collections within the banking sector. Kim holds a Bachelor's degree in Economics from the Polytechnic University of the Philippines, earned in 2015.
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