Xavier Chua

Xavier Chua is a Process Improvement Specialist at Thunes since April 2022, focusing on managing the Quality of Service for remittance and payment transactions while collaborating with vendors to address payment issues and drive automation efforts. Previously, Xavier worked at Singtel from October 2015 to April 2022 in various roles including Process Analyst and Duty Supervisor, where responsibilities included implementing process improvements and handling customer resolution investigations. Early experience includes positions as an Interviewer for InsightAsia, a Marketing Event Helper at Unilever Foods, a Senior Accounting Associate at Huawei Technologies, and a Project Translator for Henan Building Materials. Xavier holds a Bachelor's Degree in Business Administration (Hons) Banking and Finance from Universiti Tunku Abdul Rahman.