Lisa A. Shaffer is an experienced Director of Business Management at TIAA, where they currently lead strategic initiatives. With over 25 years in the industry, they have a proven track record as a change agent, successfully managing cross-functional teams and complex projects. Previously, Lisa held positions at TIAA Bank, Metro Bank, and BB&T, where they specialized in training development, project management, and process re-engineering. Lisa earned a Bachelor of Science in Business Management, Marketing, and Related Support Services from the Cameron School of Business at UNC Wilmington.
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