Michael Shields is a strategic and user-focused professional with over 10 years of experience in digital content and content strategy. Currently serving as a Senior Content Writer at TIAA Marketing Services, Michael produces educational and promotional content tailored to user needs while aligning with business objectives. Previously, they held roles such as Web Content Manager/Copywriter at TIAA and Copywriter at Belk, where they demonstrated expertise in SEO, digital marketing, and content management systems. Michael holds a Bachelor's degree in English and Literature from the University of Lynchburg.
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