Sarah Brown

Sarah Brown (Sutphin) serves as the Head of People Team Transformation & Strategy and Chief Human Resources Officer at TIAA, with a focus on digital initiatives and client experience. With a career spanning over two decades, Sarah has held various leadership roles, including Vice President of Business HR Leader and HR Business Partner positions at both TIAA and Bank of America. Sarah’s educational background includes an MBA with Distinction and a Master’s in Commercial Real Estate from Cornell University, complemented by a Bachelor’s degree in Industrial and Labor Relations. Additionally, experience includes positions at Citigroup, IBM, and JPMorgan Chase, underscoring a strong foundation in human resources and business strategy.