Emily Coddington

Emily Coddington has a diverse work experience in operations and customer experience roles. Emily started their career in 2008 at Songkick, where they worked in various customer support positions. In 2012, they became the Head of Customer Support and later transitioned to become the Director of Customer Operations in 2016. In 2017, Emily joined Hotjar as the Director of Customer Experience until 2020. Currently, they are the Director of Operations at Ticket Tailor.

Emily Coddington pursued their education by attending UCL from 2004 to 2007, where they earned a BA Hons in Geography with a 2:1 grade. Following this, they enrolled in Harlow College from 2008 to 2009, obtaining a diploma in Journalism accredited by the NCTJ.