Léon Dervan

Léon Dervan has a diverse work experience in various companies and roles. In 2020, they worked as a Business Development Executive at RainbowTex PK for a few months. Léon then joined Raiz Speciality Coffees as a Marketing Development Executive, where they focused on international sales and customer satisfaction. In 2021, they worked at Mediafy Marketing as a Social Media Marketing Manager, handling tasks such as content research and creation. Currently, they are employed at TicketSwap as a Junior Customer Experience Agent, with previous experience in the same company as a Medior Customer Experience Agent. In their current role, they have contributed to improving customer support processes through document creation, presentations, and training sessions.

Léon Dervan's education history includes the following:

- From 2021 to 2024, Léon attended the University of Amsterdam, where they pursued a Bachelor of Science Honours degree in Communication Science.

- Prior to that, from 2018 to 2021, Léon studied at Lycée Edouard Herriot, focusing on Information Technology, English, Social Economics, and Political Sciences in preparation for A levels.

- In 2016 and 2017, Léon attended Secondary School Tezenat du Montcel, where they studied at the Olympique de Saint-Etienne Football Training school. The field of study for this period is not specified.

In addition to their formal education, Léon has obtained several certifications, including:

- "Developing Your Leadership Philosophy" from LinkedIn, obtained in December 2022.

- "Emerging Leader Foundations" from LinkedIn, obtained in December 2022.

- "Transitioning from Manager to Leader" from LinkedIn, obtained in December 2022.

- "Customer Service Leadership" from LinkedIn, obtained in November 2022.

- "Customer Service: Problem Solving and Troubleshooting" from LinkedIn, obtained in November 2022.

- "Programming Foundations: Programming for Kids" from LinkedIn, obtained in November 2022.

- "The Six Morning Habits of High Performers" from LinkedIn, obtained in November 2022.

- "SEO" from HubSpot Academy, obtained in December 2021.

- "Social Media Marketing Certification Course" from HubSpot Academy, obtained in November 2021.