Dawn Smoot

Client Support Representative at TicketWeb

Dawn Smoot has a diverse work experience spanning over 25 years. Dawn started their career in 1997 as an Applications Analyst at Northwestern Memorial Hospital, where they primarily focused on creating accounts and coordinating projects. Dawn then transitioned to the role of Restaurant Manager at Caesar's Entertainment in 2004, where they worked until 2012. During this time, they gained valuable experience in managing staff and operations.

In 2012, Dawn joined Caesars Entertainment Corporation as an Event Creation Manager, where they expanded the event creation team and supported over 40 properties with their ticketing needs. Dawn also managed third-party addendums and provided training and technical documentation.

In 2016, Dawn joined Ticketmaster as an Event Support Specialist I, where they assisted with event programming and provided support for various events. Dawn later advanced to the role of Event Support Specialist II and eventually became a Senior Event Programmer. Dawn excelled in these roles until 2019 when they took on the position of Event Support Manager. These roles gave their extensive experience in event management and support.

Most recently, Dawn joined TicketWeb in 2023 as a Client Support Representative, where they continue to excel in providing support to clients.

Overall, Dawn Smoot brings a wealth of diverse experience in event management, client support, and team leadership to any organization they work with.

Dawn Smoot has a Bachelor's Degree in Social Psychology from Southern New Hampshire University, which they obtained from 2015 to 2017. Prior to that, they earned an Associate's Degree in Human Services, General from the University of Phoenix, completing their studies from 2011 to 2013. No specific information is available about the duration or completion of their studies in Business Management at Purdue University.

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Timeline

  • Client Support Representative

    March, 2023 - present

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