Joelle Jabbour

Joelle Jabbour has extensive work experience in various technical and support roles. Joelle started their career in 2007 as a Technical Support Engineer at Computer Technology and Services (CTServ), where they implemented and supported software for a range of industries and managed technical and commercial aspects of software support. Joelle also held roles at Thomson Reuters, including Technical Support Analyst and Training Team Leader. In 2019, they joined Tickmill as a Quality Assurance Engineer and later transitioned to the role of Relationship Management Coordinator, where they onboarded and trained internal system users, managed communication and collaboration projects, and provided business solutions. Most recently, they became the Head of Information Systems Support at Tickmill.

Joelle Jabbour completed their Bachelor's Degree in Computer Science from Saint Joseph University of Beirut from 2004 to 2007. Joelle later pursued a Master of Business Administration (MBA) with a specialization in Finance and Financial Management Services from the University of Nicosia starting in 2015 and graduating in 2017. In terms of certifications, they obtained the PRINCE2 Agile® Foundation & Practitioner from AXELOS Global Best Practice in 2020. Additionally, they received certifications in Train the Trainer and Innovation Pioneers from Thomson Reuters in 2017, as well as Data Privacy Awareness and Open Source Software Policies from Thomson Reuters in 2014. Joelle's certification in Implementing a Data Warehouse using SQL from Microsoft does not provide specific details on the year of acquisition.