Ivy Sarmiento

Ivy Sarmiento's work experience includes the following roles:

- Tic:Toc (2017 - present):

- Customer Hub Manager (November 2021 - present)

- Customer Hub Team Lead (July 2019 - November 2021)

- Home Loan Specialist Coach (January 2018 - July 2019)

- Customer Hub Coach (May 2017 - January 2018)

- Autodesk (2010 - 2016):

- Customer Service Manager (August 2011 - December 2016)

- Customer Service Representative (May 2010 - July 2011)

- HSBC (2004 - 2009):

- Sales and Customer Service Manager (February 2007 - July 2009)

- Customer Service Representative (February 2004 - January 2007)

In their most recent role at Tic:Toc, Ivy serves as the Customer Hub Manager. Prior to that, they held various leadership roles at Tic:Toc including Customer Hub Team Lead and Home Loan Specialist Coach. At Autodesk, they were the Customer Service Manager, responsible for managing a team and ensuring customer satisfaction. At HSBC, Ivy worked as a Sales and Customer Service Manager and a Customer Service Representative.

Ivy Sarmiento completed their Bachelor's Degree in Bachelor of Commerce Major in Legal Management and Bachelor of Arts in Psychology at De La Salle University from 1999 to 2003. Ivy obtained a Certificate IV in Finance and Mortgage Broking from Kaplan Professional in October 2017. Additionally, they have a certification in Knowledge-Centered Support (KCS), but the institution and specific date of completion are not provided.