Vasilena Stoimenova

Quality Assurance Analyst at Tide

Vasilena Stoimenova has a diverse work experience spanning several roles and industries. Vasilena started their most recent role as a Business Services Associate at Tide in April 2022. Before that, they worked as a Project Manager at translate plus from June 2021 to April 2022. Prior to that, they gained experience as a Customer Support Operations at The Stars Group from February 2021 to June 2021. Vasilena also worked at Seven Living as a Property Manager from December 2020 to January 2021 and as a Reservations Agent from May 2020 to December 2020. Vasilena served as a Virtual Booking and Guest Service Representative at Muse Desk from June 2019 to April 2020. Additionally, Vasilena worked as a Customer Support Representative at TTEC from November 2017 to February 2018 and held a role as an Administrative Secretary at GX Signs Ltd from January 2014 to June 2014.

Vasilena Stoimenova completed their Bachelor's degree in International Economics from Plovdiv University "Paisii Hilendarski" from 2017 to 2021. Prior to that, they obtained a High School Diploma and Certificate of Professional Qualification in Business Administration and Management, General from the Vocational High School of Economics and Management in Pazardzhik, graduating from 2011 to 2016.

In addition to their formal education, Vasilena Stoimenova has obtained several certifications. Vasilena obtained a Lean Six Sigma White Belt Certification from the Advanced Innovation Group Pro Excellence (AIGPE™) in May 2023. Vasilena also completed courses in Facebook Marketing, Content Marketing, and Marketing Basics from SoftUni Digital in 2021 and 2020. Furthermore, they obtained a Customer Service Foundations certification from LinkedIn in February 2020. In terms of language proficiency, they completed an English test for international study, migration, and work offered by IELTS USA in May 2016. Lastly, they achieved an AAT Level 1 Award in Accounting (QCF) from AAT in March 2014.

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Timeline

  • Quality Assurance Analyst

    September 1, 2023 - present

  • Business Services Associate

    April, 2022