Jan Friedrich Naumann

Jan Friedrich Naumann is an experienced professional in customer success and business consulting, currently serving as the Head of Customer Success at Tidely GmbH since 2021. Naumann has a diverse background that includes roles as an Independent Business Consultant for various companies such as Aral and GLOBUS Handelshof GmbH & Co. KG, focusing on agile process optimization and employee training in cash register systems. Previous experience includes leadership as the Head of Project Management at PippaJean GmbH and consultancy roles at Droege Group, where strategic restructuring efforts were directed towards the consumer goods and retail sectors. Naumann is also the founding managing director of KölnAlumni at the Universität zu Köln and the founder of RES PUBLICA Consulting, demonstrating a strong commitment to strategic development and marketing initiatives across multiple industries. Educational credentials include a Diplom-Kaufmann in Business Administration from the University of Cologne and an Intermediate Diploma in Economics from FernUniversität in Hagen, among other qualifications.