Felipe Perez

Felipe Perez is a dedicated Backup & Recovery Engineer I at TierPoint since September 2022, providing critical assistance in daily backup operations and data recovery efforts. Previous roles include Level 2 Help Desk Services Specialist, where Felipe triaged and troubleshot elevated cases, and Operations Support Representative at Jackson Hewitt Tax Service, focusing on remote installations and configurations. Felipe has extensive experience in backup systems, having served as a Senior Professional Field Engineer at DXC Technology and as an Enterprise Data Protector Engineer at Insight Global. With a solid foundation in IT support across various technical environments, Felipe has developed expertise in backup operations, server management, and customer support, underpinned by experience in prominent organizations and collaborative IT teams. Education includes studies in Computer Science at San Jacinto College.