Ashwin Swaminathan

Ashwin Swaminathan is a seasoned professional with expertise in Customer Relationship Management (CRM) and operations. Currently serving as Manager - CRM at Tigerhall since July 2023, Ashwin has focused on enhancing user engagement through personalized journeys, establishing an NPS charter, and creating automated user experiences. Prior to this, during a two-year tenure at Flipkart, Ashwin held the position of Manager for CRM - Shopsy, where efforts included improving notification relevance and launching regional language communications. Ashwin's professional journey includes experience as a Management Trainee and Business Intern at Flipkart, and as a Proprietor at Pargo Enterprises, along with previous work as Assistant Manager at Mahindra Electric Mobility Limited. Ashwin holds a PGDM in Operations and Supply Chain Management from SP Jain Institute and a Master’s in Logistics and Supply Chain Management from Kuehne Logistics University, complemented by a BTech in Electronics and Communications Engineering from Amrita Vishwa Vidyapeetham.