Gavin Aylward

Customer Advocate at Tigerpaw Software

Gavin Aylward has a diverse work history, starting with their most recent role as a Customer Advocate at Tigerpaw Software since June 2021. Prior to that, they worked at UPS from August 2004 to June 2021, where they held various roles including Driver and Preload Coordinator.

In 2013, Gavin joined PayPal, where they held multiple positions over the years. Gavin started as a CS Security, Settings, and Payments representative in February 2013 and later transitioned to CS Risk Operations in August 2013. Gavin then became a Lead Mentor in September 2014, providing coaching and organizing training materials for the team. Gavin also served as an Executive Escalation Senior Specialist from February 2014 to September 2019, where they analyzed account history and made decisions to prevent monetary losses and reputational damage to the company's brand.

Gavin's work experience also includes a brief stint at TD Ameritrade as a Financial Services Specialist from January 2018 to June 2018.

Overall, Gavin has gained valuable experience in customer service, operations, and leadership throughout their career in various industries.

Gavin Aylward completed their high school education at Santa Margarita Catholic High School from 1998 to 2002. Following this, they pursued further education at Saddleback College, where they obtained an Associate's Degree in Business, Management, Marketing, and Related Support Services from 2002 to 2005.

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