Raphael Molon is a Global Creator Safety Support professional at TikTok, possessing over 5 years of customer support experience in major tech companies. They specialize in trust and safety, platform operations, and complex issue resolution, with a proven track record of optimizing support processes and enhancing user experience. Raphael has developed multiple Standard Operating Procedures and provided high-level support to both internal stakeholders and high-value creators, demonstrating a commitment to fostering a safe online community. Currently pursuing a postgraduate degree in Management & Marketing at Technological University Dublin, they hold a Bachelor's degree in International Relations from Ibmec Business School.
Location
Ireland
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