Zaid Sawa is a seasoned professional with extensive experience in operations management within the digital and retail sectors. Currently serving as a Senior Regional Operations Manager at TikTok since July 2022, Zaid oversees regional livestreaming operations, establishing guidelines and nurturing relationships with key partners. Prior to TikTok, Zaid held a Senior Operations Manager position at BIGO, where high-value accounts were secured through effective customer solutions and presentations. Zaid's career also includes roles such as Executive Account Manager at Travel United and Support Unit Team Leader at Fordeal, demonstrating a consistent ability to enhance operations and deliver exceptional service. Zaid began the career as a Store Manager at Arabica Hookah Store and has a solid foundation in technical support as an ISP Technical Advisor at Zain Jordan. Zaid holds a Bachelor's Degree in Geology/Earth Science from Hashemite University.