Bharat Manmode currently serves as the Director of Customer Support at TileDB, starting in August 2024, where the focus is on building a top-tier support team and enhancing user experience through innovative design. Prior to this role, Bharat held several leadership positions at DataRobot from June 2018 to August 2024, culminating in the role of Director Customer Support and Global Escalation, where responsibilities included managing a multi-time zone support team, scaling support operations, and establishing escalation management strategies. Additional experience includes technical leadership roles at Epsilon, Mastercard Advisors, Persistent System Ltd, and Algo, with a strong background in Big Data technologies, database administration, and technical support. Bharat holds multiple degrees in Computer Science and Electronics from recognized institutions.