Augusto Linck

Augusto Linck serves as the Head of User Experience Design & Business Agility at TIM Brasil since July 2019, leading both Design and Business Agility teams. Achievements at TIM include the launch of the revamped Meu TIM app and the establishment of a senior Design team, enhancing decision-making and driving transformation. Previously, Augusto held roles such as Executive Product Design Manager and Senior Group Product Manager, overseeing multiple teams and improving customer experience in digital channels. Experience also includes significant positions at Stone, Oi, and Agência Kindle, focused on product design and user experience across various industries. Additionally, Augusto has contributed to academia as a teacher in Digital Design and has been active as a speaker at industry events. Formal education includes a degree in Digital Strategy from ESPM.