TIM Brasil
Willian Fernandes possesses extensive experience in system support and team management spanning over a decade. Currently serving as a Consultor de Suporte a Sistemas at TIM Brasil since September 2016, Willian specializes in access management for sales force systems, troubleshooting systemic errors, and managing mobile devices. Previous roles include significant positions in Nossa Gestão de Pessoas and Grupo Provider, where Willian effectively managed teams focused on order processing and sales support. Earlier career highlights include responsibilities at ISS Facility Services and CSU CardSystem related to technical support and client relations. Willian's educational background includes an MBA in Marketing from Universidade Paulista and several specialized courses in business and finance from FGV and Harvard Business School.
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TIM Brasil
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TIM is the fastest growing mobile phone company in Brazil. Currently, it has more than 13,000 employees across the country who work delivering innovative and quality services in mobile, landline and broadband internet. It is a company made up of creative people, with energy and customer focus. They value transparency, quality and innovation so that Brazilian consumers can do more and go further.