Timberland
Alan Frew is an experienced retail and customer service professional with a diverse background spanning over two decades. Currently serving as the Area Support and Customer Service Manager at Timberland, a VF Company, since November 2014, Alan focuses on multi-site support, training, and overseeing customer service operations. Previous roles include Store Manager at multiple companies, co-founder of Beach Collective, and various managerial positions in retail where skills in training, KPI enhancement, and staff development were significantly demonstrated. With a foundational education at Soham Village College, Alan has built a notable career marked by leadership and a commitment to excellence in customer service.
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