Time Doctor
Irtaza Mahmud has extensive experience in technical support and operations management within the telecommunications and SaaS industries. Currently serving as a Technical Support Specialist and Billing Associate at Time Doctor since May 2021, Irtaza is responsible for documenting escalations and conducting first-level QA for customer issues. Prior to this role, Irtaza worked at Transworld Associates Pvt Ltd as an Assistant Manager, leading strategic operations and maintaining customer relations for over a decade. Irtaza's earlier career includes positions as a System Operation Manager and Supervisor at Access Global Pakistan Pvt Ltd, managing system installations, operations, and enhancements. Educational qualifications include a BE in Information Technology from Hamdard University and numerous certifications in related fields and skills such as Microsoft Excel, business communication, and network planning.
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Time Doctor
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Founders Rob Rawson and Liam Martin built the Time Doctor software in 2012. It was initially built out of their own need to work effectively with a remote team and to make sure there is trust and high levels of productivity in a remote team. Our mission is to enable effective remote work and improve productivity in remote teams. We are able to communicate that to our over 140 employees in more than 31 countries worldwide as well as the thousands of businesses around the world that now use Time Doctor every day.