Satesh Vasu is a seasoned leader with over 20 years of experience in customer experience and service transformation. Currently serving as the Head of Customer Service at TIME dotCom Berhad, Satesh oversees a comprehensive range of customer service channels and initiatives. Previous roles include Associate Vice President at Prudential Services Asia, where they enhanced after-sales services and improved operational efficiency. Satesh holds a Bachelor of Laws (LLB) from the University of London and an A-level in Law from the University of Cambridge. Passionate about mentoring and collaboration, Satesh dedicates their career to fostering customer-centric cultures and driving organizational change.
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