Fani Lestari Lubis

Fani Lestari Lubis serves as the Contact Centre Lead at Time International since November 2020, focusing on Luxury Fashion and Luxury Watches and Jewelry products. Prior to this role, Fani held various positions at Airy, including Business Process Assurance Supervisor and Flight Support Supervisor, and worked as a Refund and Fraud Analyst Team Lead. Fani began the career at Traveloka as Frontliner and Customer Support and started in finance and customer service at PT Lion Air. Fani holds a Bachelor's degree in Management from Universitas Terbuka and an Associate's degree in Aviation/Airway Management and Operations from Akademi Teknik dan Keselamatan Penerbangan.