Naveed Khan is an experienced Integration Analyst at TCP Software since March 2021, responsible for analyzing client requirements for custom modules and performing QA testing to ensure client satisfaction. Previously held roles include Customer Support Analyst positions at Humanity and TCP, where customer issues were resolved through various communication channels. Naveed served as Acting Team Lead Customer Support Specialist at Ibex for Western Union, honing customer service skills in a fast-paced environment. Earlier experience includes Quality Assurance Specialist at Mindbridge for Uber, Manager of Customer Support Services at Apothecare Pharmacy, and Support Team Lead at Global Tech Communications. Naveed holds a Bachelor of Science in Computer Science from the Virtual University of Pakistan.
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