Thiago Lucarelli

Thiago Lucarelli is an experienced professional in fraud prevention, client support, and operational management. Currently serving as Gerente de Prevenção/Repressão a Fraude e PLD at Neon since January 2022, Thiago previously held the position of Gerente de Suporte ao Cliente e Onboarding at Superlógica Tecnologias from February 2019 to December 2021. Prior roles include Gerente de Suporte ao Atendimento at Kroton, where oversight of a large team led to significant improvements in handling student corrections, and multiple leadership positions at Claro Brasil, including Coordenador de Backoffice and Supervisor Back Office, managing extensive teams and operational efficiencies. Thiago's academic credentials include a Master of Business Administration from Wyden and a postgraduate degree in Gestão Organizacional de Pessoas from Universidade Estadual de Campinas.